Generative AI: The New War of Digital Banking
ATTENTION, BANKS AND FINTECHS: The application of AI has already started and its expansion is just beginning, your sector is not left behind, it is time to take action and apply it with strategy.
π Those who do not adopt it will lose customers and profitability.
π Those that do will dominate the market and multiply their growth.
According to a study by Information Services Group (ISG), 86% of financial leaders believe that generative AI will be transformative for the industry in the next five years. However, many fintechs and banks continue to implement it in a fragmented way, limiting its true impact.

What happens when these systems are not really connected?
π― The problem that is going unnoticed...
β FData segmentation β Information silos that prevent real-time analysis.
β Inefficient automation β Chatbots and virtual assistants without access to up-to-date data.
β Lack of personalization β AI models that do not learn from user behavior.
β Low scalability β Solutions implemented without a growth strategy.
According to ISG, 51% of banks plan to invest in customer experience platforms by 2024, but without the right approach, this will just be an expense with no return.
AI connected to all business areas in real time
Algorithms that are optimized with each new transaction
From onboarding to manual hands-off claims resolution
Models adapted to AML and audit standards

AI for TRUSTED Scoring and Onboarding
65% of onboarding and credit rejections are due to inefficient validations
Implementing scoring engines with generative AI, which combine financial and alternative data in real time, is proving to be an effective and very practical solution.
π Result: Credit decisions and KYC validations in less than 10 seconds, with 98% accuracy.
Proven impact: According to ISG, fintechs that have implemented AI in validations have reduced fraud by 40% and increased customer approval by 30%.
Banks and fintechs that optimize their scoring models with AI will have an unbeatable competitive advantage in 2025.